"HTL did a Great job with my project. They worked with me on the design and function until I was satisfied. Their technical and designing skills are great with PHP and I would recommend them for designing a website. " –Mark Smith (Orange County)
"Him Tech Logics Created our WP website from scratch and did an awesome job- Took over a week and the results were fantastic! Thanks" –Philip Von Wrede (Monarch Beach)
"I really enjoyed working with Him Tech Logics. I will definitely use hos company again. Great work, good communication, excellent work ethic." –Zack (Taiwan)
Acceptance of Contractual Agreement
1. Client agrees that by placing an order either by means of electronic ordering (web order form) or submitting a written contract, and receipt of such order by Him Tech Logics, that you are agreeing to our TOS, AUP, SLA and PP. No Modifications of said contract by customer is allowed.
2. Him Tech Logics will provide, and Customer will purchase and pay for, the Services, and service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the customer, and that they are aware of all applicable charges as per contract, TOS, AUP, SLA and PP. Customer also understands that any promotional offers unless specified in contractual terms will not be applicable to their individual service.
3. In connection with any Hosting Services, if Customer's actual bandwidth usage in any month exceeds allotted amount, specified in Customer's contract, Customer will pay Him Tech Logics any additional fees as specified in the Service Description within three (3) days of invoicing period. Any bandwidth overuse bill not paid within three (3) days of invoicing will be subject the server and services to suspension. Him Tech Logics will not under any circumstances accept liability for a site to be shutdown due to bandwidth overuse.
4. Him Tech Logics will not under any circumstances accept financial liability for sickness, stress, injury, loss of earnings, loss of data or failure of computer hardware due to using our services or incorrect/misinformed advice given by staff.
What may not be hosted on our network:
Illegally posted materials will not be tolerated on our network. These include but are not limited to:
Transmission, storage, or presentation of any information, data or material in violation of any Indian Law is prohibited. copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. Copyrighted Software / Media Child pornography Info, tools or attempts related to hacking, phreaking, phishing, anarchy, virii or spam Racist/Inflammatory content Links to such materials are also prohibited. If you find any of the above materials hosted on one of our web servers, please report to Him Tech Logics. Additionally, we reserve the right to ban the use of applications which allow the proliferation of unsolicited email from our network, or which decrease the performance of our servers thus bearing on the quality of service we may provide to other customers.
Resource Usage User may not:
a) Use 25% or more of system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
c) Run any type of web spider or indexer (including Google Cash / Ad Spy) on shared servers.
d) Run any software that interfaces with an IRC (Internet Relay Chat) network.
e) Run any bit torrent application, tracker, or client. Please note that you may link to torrents off server, but may not host or store them.
f) Participate in any file-sharing/peer-to-peer activities
g) Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
h) Run corn entries with intervals of less than 15 minutes
i) E-mail spamming, bulk emails, etc.
j) Store files not related to domain. Using a shared account as a backup/storage device is not permitted When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include ("http://yourdomain.com/include.php") use include ("include.php")
99.5% Uptime Guarantee
Network Uptime is the total time in a calendar month that Him Tech Logics network is available through the Internet, provided that Client has established connectivity. Him Tech Logics takes responsibility for Network availability within our network, however, we cannot be held liable for upstream problems, outside of our network. Our guarantee is that our Network will be available to clients free of Network Outages that render 100% packet loss, 99.5% of each calendar month Network Outages or Unscheduled Downtime is any unplanned or unscheduled interruption in Service availability during which Client is unable to access the services as described in the section titled "Network Uptime" above. A Network Outage is defined as a period in which 100% packet loss to our network is experienced, which is determined to have been caused by a problem in Him Tech Logics's Network as confirmed by Him Tech Logics. Downtime or outages are measured as the total length of time of the unplanned interruption in service availability in a calendar month. Scheduled Downtime is any scheduled interruption of Services, for the purpose of network upgrades, or replacement of any equipment in order to provide for you better service. Scheduled downtime occurs during notified downtime periods, with as much advance warning as possible via e-mail.
Performance Credit exclusions:
The following are excluded from the monthly calculation of Service Availability: Scheduled downtime Problems outside of Him Tech Logics' network (upstream providers, or client's inbound connection) not effecting 100% loss to our network Interruptions or failure of individual service caused by client, their employees, client's customers, etc. to their service. These include inaccurate configuration(s), 3rd party software, client abuse or over utilization of resources, hacked servers, attacks, exploits, server hardware failures or other users on server to cause the server to overload which may cause downtime. We will do our best to remove such offenders immediately Backups
Him Tech Logics backup our servers and individual accounts daily however we provide a backup option in your cpanel or plesk for your own backup purpose and will not be held responsible for loss of any kind if we are unable to restore a backup from our system or from a backup file provided by you. Backup is responsibility of customers. Please raise a support ticket to have the previous day's backup restored if the need arises
Establishment of this service is contingent upon receipt of payment from Customer to Him Tech Logics. Subsequent payments are due on the anniversary date of the month for the particular billing cycle chosen, unless customer requests all payments to be consolidated to one specific billing date. Any setup fees will be charged full setup fee pricing, and are applied at time of initial request of such services.
Payments and Fees:
Payment is due on the defined monthly anniversary billing date dependent on billing cycle chosen. Credit cards that are declined for any reason are subject to Rs.100 declination fee. Service will be interrupted on accounts that reach 14 days past due. Service interrupted for non-payment is subject to a Rs. 200 reconnect charge. Non Payment For 30 days past invoice due date will result in your hosting account and all data in it being deleted Accounts that are not collectable by Him Tech Logics will be turned over to an outside agency for collection.
If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of not less than Fifty (Rs.50) nor more than One Hundred and Fifty (Rs.1500) Note: On cash deposit, add additional charges of Rs.100/- per transaction in ICICI and Rs.70 in HDFC, charged by bank for intercity cash deposit. And payments through credit card or PayPal have to pay additional $.30 (around Rs.12) + 3.4% charged by PayPal.
Him Tech Logics may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees.
All requests for cancelling any service / services must be made via your client area with at least 7 days notice before next invoice is due. No part payments are refunded hosting will run until last invoice payment length expires
Refunds and Disputes:
All payments to Him Tech Logics are non refundable with the exception of 30 days money back guarantee. This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within 30 days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as charge backs, in Him Tech Logics's discretion which is valid, under the terms and conditions of our SLA, AUP, and TOS, will result in service interruption, and reconnection fees to restore the desired service.
Website designing and development issues:
Website designing and development is not part of web hosting and domain name reg. on CANCELLATION of web designing order no refund (webhosting and domain) will be given if customer. if we have worked over the project more than 25% then no refund will be applicable for website designing and development. customer has also to pay our expenses.
30 Days Money Back Guarantee:
30 day money back guarantee applies to paid hosting only and is refunded minus any fees incurred by Him Tech Logics for processing the payment for example paypal fees or credit card processing charges FREE 10MB Web hosting Any abuse/infringement of FREE hosting service will terminate your account permanently without notice. Him Tech Logics will place text advertisements on FREE hosting.
Him Tech Logics utilizes an industry standard third party Registrar for domain name registration services. Once an order is placed for a new domain name through Him Tech Logics, we register the domain for the customer through the Registrar. Domains registered in this manner are not eligible for a refund and the cost for such domains will be subtracted from any service refund from Him Tech Logics. If you cancel your Him Tech Logics service, you will retain ownership of your domain name for as long as you continue to renew the domain. You may renew the domain through Him Tech Logics or transfer the domain to another registrar. Changes to the TOS Him Tech Logics reserves the right to revise its policies at any time without notice.